Help & FAQ
Welcome to the Elid Art Store Help & FAQ page. We're here to provide you with answers to common questions and help with different aspects of your shopping experience. If you cannot find the information you need below, please do not hesitate to contact us here.
1. How do I place an order for printable wall art?
To place an order, follow these simple steps:
*Browse our collection.
*Select the artwork you like.
*Add them to your cart.
*Proceed to checkout, and complete your purchase
2. How do I download my purchased art files?
After completing your purchase, you will receive an email with download links and instructions. Simply click on the links provided to access your digital files.
3. What formats are the art files available in?
Our art files are typically available in high-resolution JPEG or PDF formats for easy printing.
4. Can I customize the size of my art prints?
When you download your art files you will recieve a range of pre-defined sizes for our art prints, ensuring there's something to suit every space, refer to our Delivery page. However, if you have a specific size in mind that's not among our standard options, please don't hesitate to contact us for personalized assistance. We're here to help you create the perfect fit for your vision.
5. What is your return policy?
We have a limited returns policy due to the digital nature of our products. Please refer to our Return Policy page for further details.
6. I'm having technical issues downloading my art files. What should I do?
If you encounter any technical difficulties, please contact us and we will help you as soon as possible.
7. How can I contact Elid Art Store for general questions?
You can contact us here. We are here to help with any questions or concerns you may have.
8. Can I suggest specific themes or art styles for your collection?
We appreciate suggestions and feedback from our customers. If you have ideas for themes or art styles you would like to see in our collection, please share them with us.
We hope this FAQ section was helpful in answering your questions. If you need further assistance or have specific requests not covered here, please do not hesitate to contact us. Thank you for choosing Elid Art Store for your printable wall art needs.